CINNOX
a CRM SAAS Platform
elevates customer and team experiences. Drive digital transformation with precise, personalized marketing and customer support.
Brief Journey of mine
Grow with the team as an UX/I Designer around 5 years.
Empathic communication and is the biggest reward of the journey
· 2020 June
[UI]
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CRM Saas Dashboardmobile APP,
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Prototyping
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Dark mode & Theme
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Component Library System
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Maintain page version control
· 2021-2024
[UX]
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Competitor research for functional aspect
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Design new feature 10+ and participate in development, includes:
Monitor Enquiry, OmniChannel (Line, WhatsApp, WeChat, Email), WhatsApp Campaign, CINNOX Copilot, New Routing... -
User Testing with internal member and external customer
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Assist the team in optimizing the development process, e.g.
Localize corporation ＆ Work distribution division with PO & Developer issue, Developing flow with team, Assist official website restructure- Website User Journey
Screenshot of work
Simply share daily work screenshot.
- Main Screen Mock Up
- Documentation - UI Component / UX flow & Competitor Research
Visit CINNOX Official Website to know more about the product.
Due to confidential restriction, please contact for more details.